(It’s not actually called that but that’s what it really is).
If you don’t like the carpet they’ll exchange it for free, no questions asked for 90 days!
I went back all embarrassed and ashamed and asked if I could change the color to something with more gray in it. Paul was super sweet and didn’t even give me a guilt trip. You know how customer service goes out the window when you make someone go above and beyond their normal duties? Not Paul. He even told me that people make carpet color mistakes all the time (although I kind of thought he was fibbing just to make me feel better). Not only that, they have a 10 year Ever-Guard stain warranty for any stain! Permanent marker, vomit, nail polish, grape juice, oil, you name it, it’s covered.
If they can’t get the stain out they’ll replace it!
Color: “Acorn”…much better.
Call Paul, he’ll give you the carpet hook up (801) 277-8003
Hey there! I’m Michelle; I’m an Passionate DIY’er and in constant pursuit of how to bring beauty to my house full of men (3 boys + 1 hubby). Stick around and see what I’ve got up my hard-working sleaves!